Careers - CSR/Office Support
Research Solutions seeks qualified, committed men and women interested in a career in the chemical distribution industry. As an expanding business in five locations across the Southeast, we often have positions available in a variety of areas.
We are accepting applications for a CSR/Office Support position at our Birmingham (Pelham), Alabama, facility. We offer an excellent benefits package as well as excellent pay. If you have CSR experience and feel you would be a good fit for the job based on the responsibilities and qualifications outlined below, we would love to hear from you.
- Receive and process orders coming in via telephone, email, and from the sales team.
- Foster positive relationships and good communication between operations, sales, and our other branches.
- Prioritize your daily, weekly, and monthly work activities.
- Provide additional administrative support as needed.
- Oversee and place orders for the office and warehouse inventory supplies.
- Understand and uphold company core values.
- Associates degree or higher is preferred. Will also consider candidates with a strong customer- service/office support work history.
- Must be customer-service oriented.
- Excellent verbal and written communications.
- Must be able to work independently and as part of a team.
- Excellent organizational skills and the ability to prioritize work on a daily basis.
- Must have strong interpersonal skills and the ability to effectively communicate with customers, coworkers, and management in a professional and timely manner.
- Must be able to multitask and thrive in a fast-paced environment.
- Proficiency in MS Outlook, MS Excel, and MS Word; and the ability to quickly learn the company's business management software.
Drug screen and background check will be required.
To apply, please download and complete our employment application and email it, along with your resume to HR@researchsolutionsgroup.com. Or applications can be filled out in person Monday – Friday 8:00 am - 4:30 pm at 402 Industrial Park Drive, Pelham, AL 35203. If you have any questions, you can reach us at 205-663-6350.